Designaps Case Study Studio Mercer
Agency Partnership · White-Label · 2025

Studio Mercer

8 client sites. 3 months. Zero revisions. London design studio Studio Mercer needed a production partner who could match their quality standards at scale. We became their invisible team — delivering client work they were proud to put their name on.

Industry
Design Agency
Partnership
White-Label
Duration
Ongoing
Location
London, UK
8 client sites delivered — 3 months, 0 revision requests
Sample Deliverable — Client Site for Studio Mercer
🔒 studiomercer.co.uk/work
London Design Studio
8+
0
3×
The Challenge

Quality at scale
is hard to find.

01
Capacity Ceiling
Studio Mercer was turning down 2–3 quality projects per month because they lacked production bandwidth. Growth was being left on the table while their core team focused on existing client work.
02
Quality Consistency
Previous offshore production partners delivered inconsistent results — inconsistent spacing, mismatched components, and designs that required extensive rework before they could be presented to clients.
03
Communication Overhead
Timezone differences, unclear handoff processes, and irregular updates created management overhead that consumed the very time the partnership was meant to free up.
Our Approach

Partnership built
on trust.

01
🎯
Design Standards Alignment
Before producing a single screen, we spent 2 weeks fully immersed in Mercer's process — reviewing their entire portfolio, analyzing their component library, mapping their design decisions, and shadowing two client calls. We didn't start producing until we could predict their feedback.
02
⚙️
Async-First Workflow
We built a Notion-based handoff system with structured briefs, daily Loom update videos, a shared Figma component library, and a QA checklist for every delivery. No timezone-dependent calls required. Updates arrived before Laura's morning coffee.
03
✅
Zero-Revision Quality Commitment
We implemented a 24-point internal QA checklist covering design consistency, responsive behavior, typography hierarchy, spacing systems, and interactive states — for every deliverable, before it left our hands. The result: every project shipped to Mercer's clients was ready to present on day one. In 8 projects over 3 months, we received zero revision requests.
The Partnership

How it works
in practice.

Week 1
📋
Brief Intake
Mercer sends structured brief via Notion. We ask exactly 5 clarifying questions — no more. Brief acknowledged and confirmed within 4 hours.
Week 2
🎨
Design + Daily Updates
Daily Loom videos showing progress. Mercer can watch updates at any time. Asynchronous feedback is captured in Figma comments. Zero scheduling required.
Week 3
🚀
QA + Delivery
24-point internal QA checklist before delivery. Figma files, component documentation, and handoff notes delivered together. Mercer presents to client directly.
3-Month Delivery Timeline 0 revisions across all 8 projects
Month 1
✓
✓
Month 2
✓
✓
✓
Month 3
✓
✓
✓
Ongoing
Primary partner ✓
The Results

Scale without
compromise.

8 sites
Delivered across 3 months, 0 revision requests, all shipped on time.
3×
Mercer's production output — without adding headcount.
0
Revision requests across all 8 projects
3×
Output capacity unlocked for Mercer
100%
On-time delivery rate across all projects
Ongoing
Mercer's primary production partner
"We white-label Designaps for our London clients. The quality is consistently excellent, turnaround is fast, and communication is always clear. They've become an essential part of our pipeline."
LC
Laura Chen
Director, Studio Mercer · London 🇬🇧

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